Privacy Policy:
www.Ebuy-Easy.com is committed to protecting and respecting the confidentiality of your personal data.
This Privacy Policy explains how your data is collected, used, transferred, and disclosed. It applies to data collected when you use our website, when you interact with us via social media, by email or by phone, or when you participate in our contests or events.
This includes:
1. Our commitment to you
2. How we protect your data
3. Personal data we collect
4. How we collect your data
5. How we use your data
6. About cookies
7. How we share your data
8. Your rights regarding your personal data
9. Changes to this Privacy Policy
1. Our commitment to you.
We take the protection of your personal data seriously and will process your personal data fairly, lawfully, and transparently.
We will collect and use your personal data only for the following purposes:
1.1 Completion of your order
1.2 Providing you with a better shopping experience
1.3 Improving our services
1.4 Complying with our legal responsibilities
2. How we protect your data
We implement appropriate security measures and organizational safeguards to protect your data against accidental loss, unauthorized use or access, alteration, or disclosure. Communication between your browser and our website uses a secure encrypted connection wherever your personal data may be involved. We encrypt your data and store it on secure servers protected by firewalls. We also require any third parties contracted to process your personal data on our behalf to implement security measures to protect your data and to process such data in accordance with the law. In the unfortunate event of a personal data breach, we will notify you and any applicable supervisory authority where we are legally required to do so.
3. Personal data we collect
By visiting our website, completing registration, ordering, and notifications, we collect and store information for lawful purposes, including but not limited to:
Email address
3.1 Including through email addresses provided by authorized associated third parties.
3.2 Delivery and billing address, including name, address, phone number.
3.3 Payment verification and specific customs information.
3.4 Technical data including IP address, date and time, browser and operating system, requested URL, etc. We also protect all personal information collected offline, such as phone calls.
If we contact you by phone regarding an order or payment, we will only ask for the personal information we need to place an order or resolve an issue. When we need to store information about an order, we enter it into our database using SSL encryption. While our site is designed for a general audience, we do not knowingly collect data from children, nor do we market products to children who are not authorized to use or submit data on the site.
4. How we collect your data
We may collect your personal data in the following ways:
4.1 Directly - You may provide us with your identity, contact, financial, transactional, profile, and marketing and communication data by filling in forms, entering information online, or corresponding with us by mail, phone, email, or otherwise. This includes personal data you provide, for example, when you:
4.1.1 Create an account or purchase products on our website;
4.1.2 Subscribe to our newsletter, forums, social media sites, or create wish lists;
4.1.3 Complete a voluntary market study;
4.1.4 Contact us with inquiries or report a problem (by phone, email, social media, or messaging services);
4.1.5 When you log in to our website via social media.
4.2 Indirect interactions - We may automatically collect technical data using cookies, server logs, and other similar technologies when you interact with our website. See About Cookies for more information.
4.3 Third parties - We may receive personal data about you from various third parties, including:
4.3.1 Engaging third parties, including analytics providers such as Google; affiliate networks.
4.3.2 How you visit our website;
Social media platforms
4.3.3 When you link to our website using these social media platforms;
5. How we use your data
We will only collect and process your personal data if there is a legal basis to do so. As a data controller, our legal basis for collecting and using your personal data varies depending on how we collect it and for what purpose.
5.1 We have your consent, or
5.2 We need your personal data to perform a contract with you. For example, to process your payment, fulfill your order, or provide customer support related to your order, or
5.3 Processing is in our legitimate interests and is not overridden by your rights, or
5.4 We have a legal obligation to collect or disclose your personal data. Ebuy-Easy uses your personal data to support a range of different activities. The table below outlines them, along with the types of data used and the legal bases we rely on to process them, including, where appropriate, our legitimate interests. Please note that we may use more than one legal basis to process your personal data, depending on the specific activity involved. If you would like more information about the specific legal bases on which we process your personal data (there are multiple bases listed in the table below), please contact us.
5.5 Create an account and register as a new customer (directly or via social media).
5.6 To process and deliver your order, including: recording your order details; keeping you informed of your order status; processing payments and refunds and collecting amounts owed to us; assisting in fraud prevention and detection.
5.7 To manage our relationship with you, including: providing you with the information, products, and services you have requested from us; notifying you of changes to our services, terms and conditions, or privacy policy; soliciting your feedback or votes.
5.8 To enable you to participate in contests, events, surveys, or receive rewards for your purchases with us.
5.9 To administer, protect, and improve our business and website/applications, including: troubleshooting, data analysis, testing, system maintenance, support, data analysis, reporting, and data hosting; setting default options for you, such as language and currency.
5.10 Sending you relevant website content, online advertisements, and information; and measuring the effectiveness of the advertisements provided.
5.11 Using data analytics to: improve our website, products, services, marketing, customer relationships, and experience; and for market research, statistics, and survey purposes.
5.12 Recommending products, service discounts, promotions, incentives, and offers that may interest you, including sending you this information by email, mail, or SMS, subscribing to our newsletter, responding to surveys, or accessing website news and updates.
5.13 Notifying or reminding you by email of any transactions made via our website that are still in progress, such as incomplete orders or abandoned carts. We will only use your personal data for the purpose for which we collected it unless we reasonably consider that we need to use it for another reason that is compatible with the original purpose. If we wish to use your personal data for an unrelated purpose, we will notify you and explain the legal basis that allows us to do so. Where required or permitted by law, we may process personal data without your consent in accordance with the above rules. We will not retain your personal data for longer than necessary for the purposes for which it was provided and to comply with our legal obligations.
6. About cookies
We use "cookies" to store certain information about you and to track your visits to the website, whether via a computer or mobile device. It is not uncommon for websites to use cookies to enhance the identification of their visitors. A "cookie" is a small amount of data that is sent to your browser and stored on your computer's or mobile device's hard drive. If you do not disable or delete cookies, our web server will be informed of your visit to this website each time you visit this website using the same browser or mobile device. We can then learn more about your visits and usage habits. A cookie will allow us to remember your information so that you do not have to re-enter it each time you use the site. Additionally, we use cookies to manage the security of our website, to collect information about user usage; to study visitor habits and conduct interest-based advertising campaigns; to help our partners track user visits to the site and process orders; to track progress and participation in promotions. For the additional purposes above, you can determine whether and how to accept cookies by configuring the privacy settings of the browser you use to access the site or the privacy settings of your mobile device. If you adjust your privacy settings in your browser, your mobile device will continue to collect data unless you change the privacy settings of your device, and vice versa. Some features of the website rely on cookies. Note that if you choose to block cookies, you may not be able to log in or use these features, and preferences that rely on cookies may be lost. We use a range of analytical and targeted advertising tools to display relevant website content on our website and to display online advertisements on other websites and applications (as described above) to provide you with relevant information. Availability of ads served. For example, we use tools such as Google Analytics to analyze Google interest-based advertising data and/or third-party audience data (such as age, marital status, events, gender, and interests) to improve our website strategy and content.
We may also use tools provided by other third parties, such as Facebook. Our website may contain links to the websites or social media platforms of our partner network, advertisers, and affiliates. If you follow a link to any of these sites, please note that these sites have their own privacy policies, which we are not responsible for. Please check these policies before submitting personal data on their website.
7. How we share your data.
We are committed not to sell, rent, trade, license, or otherwise disclose or share your personal or financial information with anyone, except in the specific circumstances outlined below:
Third-party service providers
7.1 Like most online merchants, we sometimes use third-party service providers to perform certain functions on our behalf. Any information disclosed to them is intended solely to help them provide their services. For example, we provide partners such as DHL with your name, delivery address, and phone number to ensure the delivery of your order. We may also use relevant customer information to monitor the quality of services provided by third parties.
Legal obligation to disclose information
7.2 We may be required to disclose information if a law enforcement officer requests it, citing, serving a court order, or conducting an investigation, or if we are required by law to disclose such information.
We also disclose personal information if necessary to protect our legal rights or enforce our terms of service and other agreements. For example, we may share information to reduce the risk of fraud or to prevent fraud by users attempting to commit fraud or any other illegal activity on our site.
Mergers and/or sales of assets
7.3 As a general rule, we do not sell, trade, or rent personal information to other companies as part of our business. However, we may acquire, merge with, or be acquired by another company, or we may dispose of some or all of our assets, in which case your personal information may be disclosed to another company subject to the Privacy Policy.
Non-personally identifiable information
7.4 We may share with third parties (e.g., advertising partners).
8. Your rights regarding your personal data
You have a number of rights under data privacy legislation. In certain cases, this includes the right to:
8.1 Request access to your personal data
8.2 Request correction of your personal data
8.3 Request deletion of your personal data
8.4 Request restriction of processing of your personal data
8.5 Request transfer of your personal data
8.6 Object to processing of your personal data
8.7 Object to automated decision-making
These terms of use are governed by and construed in accordance with the laws of Lithuania. If you wish to exercise any of these rights, or if you have any questions, comments, or wish to obtain further information, please email us at client@Ebuy-Easy.com.
9. Changes to this Privacy Policy
We may change this Privacy Policy from time to time. In the event of significant changes, we will post an update on our website, our application, or notify you by email.